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QuickBooks Q&A
Account Management

Account Management

2,006 Topics
3,803 Replies

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2006 Topics

There is no way to stop my employee who deals with transaction from seeing the bank balance, which is not what we expected. How do I stop employees from seeing this

We have one person to go through transactions but there are able to see the bank balance, which is a big no go. can we stop this? otherwise we will have to cancel the subscription with disappointment

10 months ago

Muhammad-Asif-Khan

Account Management

how to transfer last year data

No text available

10 months ago

Vidya-Felix

Account Management

ammending existing customer emails

How do I change email address in existing customer accounts via an import? Or does this have to be done manually per customer? Thanks

10 months ago

endurancewoman

Account Management

How do I change back to the QB's self employed version via my mobile device, as opposed to the online version? not easy to navigate the latter!

No text available

10 months ago

kevin206

Account Management

Quickbooks online no longer works for us because we have grown and we have a lot of data. It is so slow now. Has anyone left and migrated to another accounts system ?

Leaving Quickbooks online and migrating the data

10 months ago

nickikennedy

Account Management

How can I reconnect my Virgin credit card to my QB self-employed? It is not working, and the email that support sent to try and help did not accept a reply.

I've tried multiple times to reconnect my Virgin credit card to my QB, and succeed in connecting to the Mobile Virgin account and giving permission, but then get returned to intuit and am asked to press 'continue' to finish the process, but this just takes me right back to Virgin, and then I get an error message.

10 months ago

Stephanie-Fernandez

Account Management

With my bank reconciliation the date of a payment received is showing differently to when it was actually received and what is entered. I’m confused?

No text available

10 months ago

info2232

Account Management

I cannot upload receipts to quik books in my app on my phone , it takes a picture thrn stalls , how can I fix this

No text available

10 months ago

Lloydwycherley

Account Management

Can I WhatsApp my invoices?

No text available

10 months ago

paulchilds0671

Account Management

It’s not letting me set u- payroll won’t let me subscribe to £5 a month

No text available

10 months ago

cindy-berichon84

Account Management

I can not retrieve my data

How can I retrieve my data?

10 months ago

Stephanie 5

Account Management

What does this mean ? Unable to process your request at this time. Please sign out and try again later. (Error code: -81594, type: VALIDATION_ERROR)

Was trying to resubscribe my subscription

10 months ago

Susie Babington

Account Management

I am trying to add a user to my account but I don't have a 'manage users' option under 'settings'... any ideas??

No text available

10 months ago

nickikennedy

Account Management

I can't reconnect my credit card to QB self employed and there is no longer a support service other than posting to the community. Anyone else having this problem?

No text available

10 months ago

matt271

Account Management

I am unable to download my Quickbooks invoice. I am getting "Something's not quite rightSomething's not working."

When I try to download my monthly payment, I am getting the below error. It has been like this since Monday. Something's not quite right Something's not working. Give us a few minutes and try again. If it still doesn't work, please contact us.

10 months ago

Kate Rhodes

Account Management

can't upload csv file

I can't upload csv file downloaded from the cooperative,bank uk. I jest get an error message.

10 months ago

Flex1

Account Management

If I need to claim milage as self emplyed after using my own car as a one off for business trip how and which category. I do not ususally use my own car.

I needed to use my own car but now need to re-imburse myself the milage. I do not need to keep track throughout year as this was a one off

10 months ago

Adi64