Account management

Why can't I get a hold of a live agent to help with upgrading my quickbooks and payroll subscription? 

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I somehow ended up with two 2022 updates running at the same time on Quickbooks Desktop. How do I cancel one and let the other one run?

dealing with part numbers that have changed over time.  (not the item, just the product id). we have manuals that specify the old part numbers so our mechanics need to be able to enter the new number - or the old number - and find the right bin. Does quickbooks inventory have the ability to hold an alternate id number for a part? thanks.

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New email. xxxxxxxxxxxxxxxx@xxxxx.xxx New phone number xxx-xxx-xxxx

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I have a Credit Card Credit on 03/11/2022 that posted as -$1600.00.  This should be a +$1600.00.  How do I correct this?

When trying to adjust my inventory quantity amount I get an error message telling me "There's an unexpected error that occurred while accessing or saving your data". I've cleared my browsing data hoping that would work, but it didn't.

Our workers compensation insurance requires a 941 report for 2021

Staff change and last password fails.Tried to reset password but do not have access the phone.  Reset link sends me to a screen that tells me to contact support.Login UID - removed2nd Login UID - removedWe need to access this account to update it.  Please respond as soon as possible to removed or to either email address noted above.ThanksPhillip J. SeamanManagerSacramento Delta Bay marina

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Our consultants have cash basis reports showing the clients who have paid recently. We would like to also show on those reports if the payment was in fact a refund or a credit memo, since currently it's just grouped as if they paid regularly. Is there a section under customization I'm missing?

Can someone please tell me how to add a default message to the "note to customer" section of the invoice in QBO.  Everything I can find online only talks about editing the default email message, which I know how to do.Thanks!

example: a donor pledged 7,500 in 2021 to be collected 2,500 in 2021, 2,500 in 2022 and 2,500 in 2023. I added tags for the years to the created invoices and would like a report that shows the balance due by year in 1 report.

I just spent the last 2.5, 3 hrs chatting with 4 different people about the same issue. No one was able to resolve the issue. I got hung up on by the third agent after she tried to push me into call back services. No one worked the same and they seemed to only have very basic knowledge that I can look up myself. There's no where to leave a complaint, so I'm posting it here. 

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How do I remove the XYZ Incorporated company from this list (see screenshot) after logging in to QBO? There's no option to "remove from list" and it asks me this every single time I log in to Quickbooks Online.  

Our company has migrated to a new ERP system effective 4/1/22.  I need to change our account to be inquiry only for the next year or two.  How do I do this? Peg DavisParsons Roofing[email address removed] 

QB keeps asking me if I want to upgrade.  NO!  Yet there's no "I never want to see this screen again" button.  How do I get rid of this nonsense?

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sync to my account etc