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Hi, I bank with HSBC who have recently changed their process to log into online banking, which means you have to use your secure key every time you want to log in rather than just your username and password. This meant that I didn't refresh my Quickbooks Self-Employed banking for a little while. I have updated it today and I am missing transactions between 21st August and 1st October. I have tried refreshing my account several times but they aren't appearing. Do you have any suggestions of how to fix this please?
I have a client who deals with cash only sales and has been using the bank feed function to record them. This is obviously giving an inaccurate picture of the accounts as it doesn't actually show what sales were made when only when they hit the bank account.My question is how do I rectify this? If I input the sales using control accounts as you would normally will this double enter everything or can I then reconcile/ link the transactions? Thanks in advance for any help
I tried using the trial version of Desktop Pro, however it said my file was from the Canadian version and could not be imported. I'm in the UK and bought QuickBooks Simple Start in the UK.I tried using the import service, on the advice of your help team, however that requires two licences and the subscription I have for QBO is for Simple Start which only has one licence.Is there any way I can import my data please?
Santander bank account not synching, keep getting 102 error
Hi, Can anyone help with this problem please? I'm having problems uploading account information from my Barclays Business account. It says its a Quickbooks QBO file but when I try to open it it says its a Quickbooks OFX data file, which I know is not compatible! See images below.... I have tried saving the file and then manually importing it but it has the same result. Any ideas anyone??
on desktop with quickbooks pro with 2 licenses and one machine is logged on but the other has been failing to log in. After shutting down and starting back up the login would work. now it fails and says password is incorrect
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