Banking

Transactions between the opening balance date and today are missing, how do I locate them?

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Hi All, I am reconciling a credti card in prepartion for submitting end of year. My opening and closing balances are correct with the statement, the number of transactions, debits and credits are allcorrect but I have an uncleared balance figure of £293.54.  Can anyne help please?TIA

I am trying to record a refund from a supplier for a bill which has already been paid. I have auto bank feed set up so it is showing through here. When processing it, I enter it as a deposit; the supplier and the ledger account it needs to be set against. Then I add. The question I have, is why does it then not show in the when I go to the specific Supplier transaction list? What am I doing wrong?  I want to see it against the supplier so I know the correct total outlay that has been made to that supplier. Many thanks!

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Delete all info on a connected bank account

I have linked by bank account and selected a customer start date, but the 1st 2 months of transactions do not appear in QuickBooks. How can I rectify this? I have disconnected and reconnected but it hasn't made any difference. The odd thing is that the opening balance is correct - but how can I reconcile if I have 2 months missing?I have spent ages searching help and am now completely stuck.

I have connected my bank account and selected a customer start date - but the first 2 months of transactions are not there. I have disconnected and reconnected but it has made no difference.The odd thing is that the opening balance for the start date is accurate - but without the missing 2 months transactions, how can I balance things?

Good Evening,  I am in the process of changing bank accounts from TIDE to Natwest. As for the quickbooks side of things... do I just transfer all of the money from the old account to the new account and how do I make quickbooks not acknowledge this as an income/outgoing? Also will I be able to keep the transactions from my old account on quickbooks, as I would like to delete my old business account. Thank you in advance for help

There are bank transactions going back to 2018 and the bank rec has never been done.  I have tried to do it but it is not matching.  I know the 'books' are correct as the accountant has done year end up to April 2021.  I don't want to mess around really with previous years.  I want to start afresh and do the bank rec from April 2021 onwards but obviously the balance at that date does not match.  Can I enter an opening balance for 01/04/2021 as per the bank statement and continue from there?  If so, what journal would I put in for this?  Will I be then left with transactions in the bank rec always waiting to be matched? I know this in an ideal world it would be done but if anyone can help with a solution it would be appreciated.

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Hi, I’ve recently moved from QB desktop to online. I’m filing vat for the first time now but bills I’ve put before this quarter are not coming up as exceptions (or at all) I’ve tried adjusting it but it’s not working. Any help please?

A client has replied to the [email address removed] address that I sent a quickbooks invoice from.  He sent me a document and I did not receive it.  What would happen to the email?

Auto entry of bank rules are not working. Individual items are picked up but they are not automatically categorised?

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I have received a P6 for an employee who had a second job which they have left.The P6 shows a previous pay and tax total from the other job.I cannot seem to see where you enter these figures.Any assistance would be appreciatedThank you

Hi,I am new to quickbooks, I just want to know where I record my self employed wages, is it in personal or business transactions. Many thanks Sharon France

Hello, I have a company completing my bank reconciliation including entering purchase invoices. What is the best way to ascertain what proportion of the banking history has not yet been reconciled and how often it is being kept up to date. 

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Hi all,I use the banking function to match payments and receipts.If a payee is not recognised I would like to be able to search for previous payments from the same payee, is this possible? For example, I received a payment from a name that is not in my customer list but I know it is to be allocated to an existing customer. Chances are they paid before using the same account, I would like to find those matching payments to allocate it. I can't search by amount as these tend to happen when I receive a deposit so not the full amount on the quote / invoice. Also, I wish there was a way to save changes made in the banking window - when I receive a payment from someone that I cannot allocate straight away, I would like to be able to set all the fields up correctly but QB won't let me save these changes, it just reverts to what it thinks should be there - not very helpful. ThanksMelanie