Banking

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Im looking at my parents quickbooks for themwhen a payment comes in from a customer it is getting posted to the sales account which I don’t believe it should, I think it should go into the accounts receivable account  I adjusted this for a previous transaction and had to zero vat itThat transaction is now showing on the customers account as an over due deposit despite the invoice being marked as paidIve no idea what to with thisIf I leave it to post to sales as it wants to it comes up on the vat return as a duplicate salecan anyone help? 

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Hi, Is anyone else having trouble connecting a Starling Bank account for the first time? It says it's sending a verification code to my mobile but it just gets stuck and I never receive anything to verify the connection. Many thanks. 

Hi, I have a very small business with few transactions so I am using only my personal bank account and credit card. I have input my expenses over the last year and would like to reconcile my accounts. I have linked my bank account and downloaded the last 90 days transactions now i am stuck!1. My bank account opening balance is zero which is incorrect, so this needs changing - am I right in thinking I make a journal entry to opening balance equity?2. I believe I can exclude personal transactions that have been imported from my bank account from the last 90 days allowing me to reconcile only business transactions - is this correct?3. How do I reconcile the previous months which cannot be imported from my bank feed and manually exclude personal transactions?? Many thanks in advance!

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Hi, hoping someone can assist.  I am going to set up bank feed after migrating from Sage.  The issue I am anticipating is when I enter opening balances from Sage, which will include bank balance, the bank balance will duplicate when the bank feed is connected from the same date.  Am I right?  If so, what's the solution? Many thanks

Hi,I have been challenged every other week that Invoices are not getting submitted.There is no Telephone number or customer support for Quickbooks. Has anyone else experienced this? it only allowed me to put some questions up answered by a  computer. And even if I click "Live-Chat" or "Call Back" it is the computer again answering.Not sure why I pay for this. Keen to change to a different supplier who has appropriate customer service.Anyone who knows how to contact Quickbooks or actually get a  human to chat to you would be appreciated.Cheers Lee

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Hi, I use a bookkeeper to look after my quickbooks transactions.I add my expenses by forwarding them straight to quickbooks online using the email sender feature.When an item has been paid for using paypal my bookkeeper finds it hard to reconcile the transaction as the bank statement simply reads "paypal" and not where it's been purchased from. I then end up with a list of transactions from my bookeeper every few weeks asking for further info to help match them up.Is there a way I can add info to an email I send to quickbooks that will then be used to help match the transactions when it's received?

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