There's been a delay in the notification when processing the payroll funds. However, there's no actual impact on the money movement, and the funds will be deposited soon.

You can check the status here: https://status.quickbooks.intuit.com/

We appreciate your patience regarding this issue.

R

Rick2306

Payroll did not get deducted from my bank so not sent to my employees. All checks were created and employees received the ackoweldgments when I ran payroll on Sunday evening

Very frustrating to not be able to reach anyone

A

Anonymous

I acknowledge your concerns regarding the delays in payroll deposits and recognize the importance of timely payments to you and your staff, Mgam, Aliciah, and Rick.

Since you are experiencing issues with direct deposit, I recommend contacting our Payroll Live Support team. They have the tools to investigate why the deposits haven’t been processed. Also, they can guide you through the steps to ensure this is resolved promptly.

Here’s how to contact them:

In the upper right corner, select the Help icon.
Go to the Search tab and click Contact Us.
Type your concerns and hit Continue.
Choose a way to connect with us.

To ensure timely assistance, please refer to our support hours.

If you have additional concerns, feel free to leave a comment below.

M

mgambardella

Yes! None of our employees were paid

R

Rick2306

yes, my employees did not get paid this morning

N

northern1

Do we have a timeframe as to when this will be fixed?

E

Elena678

is there any possibility to send out a wide spread message stating what the estimated time is. We need to know if we need to shift and start writing checks to our employees! No business owner has time to wait for the phone lines to open or worse yet, wait in front of a screen while the chat bot send on a wild goose chase!

Please consider a blast to all payroll companies to tell them more regarding this wide spread issue.

H

hp32

Yes, we are experiencing the same issue. Does anyone know what number we can call to talk to a QBO representative?

M

MarkVe

Yes my payroll did not go through, and my bank has not seen it go through on their end. Unfortunately, there is no human to talk with at Intuit, so hopefully they figure this out asap!

A

Ashley132

Been on hold for 2hr 14min!

If we cancel DD and write checks will payroll still be processed?

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