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New Member
August 9, 2026
Question

Clear deposit against AP as per instructions not working

  • August 9, 2026
  • 0 replies
  • 8 views

I have a credit from an Insurance provider and recorded the credit in AP as per advice on this site.   Then I entered the Deposit choosing the Vendor name as Received from and Accounts Payable under From Account.  

When I look at the Bills to be Paid, the credit is no longer there, now I’m seeing an actual invoice for the deposit.   However, under A/P for the vendor, its showing a zero balance but the credit and payment are still showing.  How do I get the Invoice to offset the credit and no longer have anything showing under AP and outstanding invoices.  

Found Solution !!!

I found the answer.  You have to go Pay Bills and then select the bill but then Choose the Credits button that looks like it’s greyed out below the select bills to pay area.  It brings up the credit and you can apply there.  Then you can complete the pay bills area.  Everything was cleared out after.