How do I create a backup for quickbooks online? How do I change to a different phone number for text verify?

Welcome essencehairstudio!

I'm glad to have you with us and excited to hear that you're using QuickBooks Online to help manage your books. I know making sure your information is safe and that you have access to it is a top priority for you, and I want to assure you it's our top priority as well. I'll gladly go over the options for creating a backup and also for changing your phone number.

As a cloud software, QuickBooks Online is constantly backing up your data for you in the background. You can trust us with your information as we have measures in place to make sure it's saved and secure. This article gives you a few more details about this process: Do I need to back up my data with QuickBooks Online?

If you do want to create a backup for your own records as well, you can make use of third-party apps that connect with the program which do just this. Simply visit the Apps tab in your account, then use the search field to find apps you can use to create backups. You can also consider exporting certain data such as reports and lists for your files. This article explains: Export Data out of QuickBooks Online

Next, changing the phone number used in the two-step verification of your account is a simple process, although you already need to have access to the account. If you do, there are two ways to do it. The first is to go directly through QuickBooks by clicking the Gear icon, then choosing Intuit Account. This takes you to a page where you can change details including your phone number. Another way to access this same area is to log in using accounts.intuit.com.

If you can't get access to the account because of where the verification is being sent, our support teams can help. Simply choose from one of the options below to reach out to QuickBooks Online support.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET

Let me know if you have more questions!