I am required to do refunds with an expense and then match it with a receive payment. But how do I track refunds using this system

Hello pdcsidney,

QuickBooks is a powerful program that helps you get ahead with your work. I can see the benefit of being able to track your refunds and I'll be happy to provide more information. 

You can track refunds easily in QuickBooks and I encourage you to check out this helpful article that provides more info about: Record a customer refund in QuickBooks Online. Once the refund is successfully recorded in the program, the info will be saved in the system which also means you can access these refund records in the future. Here's a helpful article that also provides more info on how to: Categorize and match online bank transactions in QuickBooks Online.

You're more than welcome to ask other questions in the comments below. I'm here to help.