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October 23, 2025
Question

my client is tracking mileage however we cannot see it on our file? Is there something we need to set up as the accountant?

  • October 23, 2025
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
October 23, 2025

Please note that only the primary admin has access to view the mileage records, @schofieldcpa.

 

As an accountant, you can download your client's tracked mileage as a CSV file.

 

 

For additional access, inform your client that only the primary admin can manage this record. They may consider updating your role if necessary.

 

While these are the current options, I know the importance of accessing your client’s mileage records through the QBO Accountant easily. Therefore, I recommend sharing your feedback with our development team. They may consider your suggestions for future updates to enhance your experience.

 

Here's how:

 

  1. On the Gear icon, choose Feedback.
  2. Enter your comments or suggestions about the product.
  3. Click Next to submit.

 

You can reach out to us if you have additional questions. We're happy to provide more information.