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July 17, 2025
Question

Where did the "add attachments" button go on qbo? I've got an expense and I'm trying to upload the receipt but there's no way to add the attachment.

  • July 17, 2025
  • 1 reply
  • 2 views
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1 reply

JoesemM
QuickBooks Team
July 17, 2025

Excessive data build-up in your browser can cause platform issues, such as the problem you're encountering with adding attachments, TDBrodie.

 

To resolve this, I recommend clearing your browser's cache. This troubleshooting step helps eliminate outdated or overloaded browser components.

 

Follow the steps to clear the cache for your browser:

 

 

If the issue persists, you can use another supported browser.

 

Once the attachment is added, you can now upload the receipt into QuickBooks. For more details, open this link: Upload your receipts and bills to QuickBooks Online.

 

Please let me know if you have follow-up questions about uploading receipts or anything else. I'm here to help.