Why the chat with QB team doesn't work? I cannot resolve the issue with the expense creation - the software drops off all the info I input and saves blanc expense

Hi finance79,

It's important you're able to create expenses with ease and I'm here to help. QuickBooks is a great program that helps business owners get ahead with their work. I'd be happy to give you a hand so you can continue to take advantage of the amazing features offered in the program. 

Based on what you've described, I see you've invested the majority of your time into this and I appreciate your patience. I'd recommend clearing cache and cookies on your browser as this helps fix most display issues the site may be having. Here's an article that shows you how to do that: How to clear cache and cookies. Once you've done this, I recommend you to enter the expense again and let me know what happens. 

Feel free to send me a message in the comments below.