Manage customers and Income

Hello, I'd like to add weekly late fees to my invoices, I've looked at the instructions online and it says this setting is under Accounts & Settings > Sales but I don't have that option.I would also like to be able to add credits to my customers' accounts where needed.Thanks!

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I have a customer, lets call her Jane Smith. Jane's email is xxxxxxxxx@xxxxx.xxxJane's invoices go to the above email address and are received by Jane.I have set up automatic payment reminders. Jane's payment reminders go to my personal email address (not linked to QBO in any way that I can see).My email address doesn't seem to be anywhere in Jane's customer file. I can't even find it anywhere in QBO. Unable to see anything related in settings.Can anyone shed some light?

Internal only note for customer Invoicehi can I keep an internal only note or record about a product that was sold to a customer on the old invoice and they can’t see it or read it. This way I can look back to find the wholesale product Code and price for future work which the customer won’t see!thank you Or is there a better way to do this? 

I need to be able to create a quote from a previous invoice and then customise.  How do I do this ?

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After i change the address of a client and save, I preview and the address is the same as before I changed it. Please advise

invoices giving error as no payment method selected

Invoice not adding

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contractors invoice amounts are multiples of the same amount and quickbooks has issues confirming the invoice

Keziah just gave me the instructions and left. Didn't even follow through making me go through all the steps again to connect. Super terrible customer service

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We sync (import) invoices from our CRM into QBO.  Despite the xml of the sync sending invoice issue date and invoice due date, we have been told that QBO overrides both of those and sets the invoice dates imported as the date of the import.  Why is this and how do we stop it from happening?

I can't take an EFT payment

We have discovered that we have about half of our invoices outstanding, spread over the last 2+ years. Many of them have been lost because no-one notified us that the contact and e-mail address had changed. So we are sending reminders to them, with copies of the invoices. We want to be able to send a reminder to a customer but relating to several invoices. I assume we have to create the reminders manually, that's ok. But how would do it for multiple invoices - is it just a case of selecting all of the affected invoices in the list? If so, yay! If not, is there a way to do it?  Thanks in advance,Pat