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I have prepared and filed my tax report and now I'm trying to pay my tax due but get the error "could not determine node type (code: "PLT-2000")"

log in issue no sms

system is very slow and sometimes it takes a long time to load the item list

I am worry that my invoice , credit note, statements & others will NOT have the same consistent new format

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It's written to me you cancelled at trial but the amount decuted

We are from Malaysia.There used to be 2 fields for Business Registration number and Tax ID for Customers.Can you reenable back?? Why do you need to remove one of them?Now we have e Invoice coming we need to have 3 numbers on the invoice - company registration number, Tax Identification Number, and SST Number1. Please add in enough fields for customer and suppliers 2. Please add in one field in Company Information for recording our Tax number.

Printer specifications that work well with QB online would also be welcome. Thank you.

After doing and following all the steps that you guys are telling me. The last step it’s asking to send otp on my phone. I can not skip that step. All the possible ways I have tried. Even after getting the otp on my email. After that also it’s asking me to do a final verification which is sending the otp on my phone. But I am not getting any otp on my phone. Please please please it has been a week now I just keep getting all these answers to follow but nothing is happening. Why don’t you just do some thing from your side. Check my phone number on your system. And if it’s wrong or any one digit is wrong fix it. Because I can not do. How many time I will explain this. Why no one is contacting me via phone or email. Why. What is happening. You can not even call me. To fix my issue. Why are we even paying you. To go through this negligence which is from your side. Please contact me. Don’t give me generic answers. Nothing of that is working. Contact me directly. Correct my phone number in y

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Pheoung Rachh[removed by moderator]

do you have any online support

Still I can not sign in after putting the email address I clicked on sign in a different way link, then I choose email a code. Then I entered the code. Then they are …. Asking to send a code to my mobile number. Then I am not getting any otp on my mobile number. So still I can not login. Please advise

Re: If I don’t get otp on my phone then how do I login? Help please ? I have tried all of the steps that you asked me to do. But for all of this, the last stage they are asking to send a OTP text message on my phone number. But when i click on that i dont get any text message. Please if some one can call me or email me.I can give my phone number you can check and if required re update my phone number correctly there in your system so i can get a text message otp. When i see here at my app the number shows correct and in the past i have been getting otp with no issues. Since last 2 3 months i did not login on computer so now i am try to login but i can not login. Please contact me and correct my details on your end, so i can access my account. Why to solve a small issue its taking so much time, and no resolving. Please contact me.

I cannot login into my computer or my laptop. It is asking for OTP on my phone number but I am not getting any OTP on my phone number so I cannot finish the final verification. I’m already logged in on my mobile phone app but I cannot login on my desktop or laptop. I have tried 100 times but I cannot login. I also called the helpline number and Ms. Lecora said that maybe my phone number is incorrect there but they cannot change it from there. I have to change it but how do I change it if I cannot log into my account. Please help. Consider it urgent please. Case:15107298495 Please email me how to do it or how to access my account.  Aamxxxxxxxs.com . My email address will be in your account so you can check and email me please.

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I can't seem to connect my account and it give 106 error

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we are having 2 accounts here, but what happen is I cant log in to our account

I was importing a customized Estimate template into the Custom Form Styles and everything was working fine, I went back and forth editing it exactly how I want it....then suddenly it doesn't work anymore, the arrow button to bring up options for me to select doesn't work anymore, clicking on it does nothing. See the attached screenshot.  What I've done so far to try to fix it:1- clear cache2- restart computer3- used Safari private browser4- used chrome regular browser and incognito Nothing works. Help would greatly appreciate it.  Thanks, 

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We are creating a sales receipt from the API. Previously, this worked without any issues. Suddenly starting this week, the PDF that is generated from the sales receipt is not returning any information nor is the style applied. It is just a blank PDF without the header, nothing in the body and just the customer information. We have tested in a sandbox environment and it works fine.

Why is the online support is so useless for this SW

Why is my account type little different from the QuickBooksHelp website?https://quickbooks.intuit.com/learn-support/en-ca/help-article/chart-accounts/add-edit-chart-accounts/L0pYMeZK6_CA_en_CA?uid=lo2d4j2fAccording to this page, Account Types haveAccounts Payable A/PAccounts Receivable A/RBankCredit CardEquityAsset, Current Asset, Fixed AssetOther Current Liability or Long Term Liability But my account types are these below, it little different form the BuickBooksHelp siteAccounts receivable (A/R)Current assetsCash and cash equivalentsFixed assetsNon-current assetsAccounts payable (A/P)Credit cardCurrent liabilitiesNon-current liabilitiesOwner's equityIncomeOther incomeCost of salesExpensesOther expenseI would like to know1. Why its different?2. If I want the same account type as the QuickBooksHelp site shows, where should I register a QBO account?