Other Questions

Hi, I've got a trade account with Howdens that I use for business and occasionally for personal use.  So, I pay off the balance sporadically.  However, as this type of account doesn't link to Quickbooks, if I scan in any of the individual invoices then there is no corresponding expenditure to match it to.  This means that the receipts just sit there and are ignored in the accounts. Therefore, how am I supposed to add these invoices, do I have to add them as a cash expenditure?  Any ideas would be much appreciated. Thanks,Matt

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I have not had any transactions show up since the end of November, all recent my transaction this month are still pending

I have noticed that my tax reports is  now showing £0, and before Christmas there was a figure showing.  I haven't filled a self assessment form out or even received one.  Can you tell me why this is?Thank you

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The app on my Android device constantly shows 'The internet connection appears to be offline'. I get this on all WiFi networks I connect to and is incorrect as I can go online to the web! I have uninstalled the app, turned the phone off and then back on and reinstalled the app. I spoke to the help line yesterday and was told by Adam that someone would be in contact same day, this has not happened.

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Getting access to my quickbooks account.

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How can i run the P & L by class, but not show any class with a nil balance?  In other words, only show those with a balance?

My VAT return was rejected via HMRC - says call them as there is INTERNAL_SERVER_ERROR. I called them and they told me to re-enter my Gov Gateway account details.  I have previously done this and uploaded succerssfully but I can't find where these details need to be entered or rentered - please advise.  Sarah

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Is it only contained within that tool or does it link to the rest of the software?  It doesnt seem to appear under payroll under mileage reimbursement or chart of accounts in the mileage allowance section. Does this have to be re-entered manually?

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HelloIs there a way to raise a credit note against a project that is set up?  I have raised an invoice, back in Nov, and it has now come to light that we need to raise a full credit.  I would to make sure that once raised, there are no income costs against this project.  But I can't see how to add a credit to the project, and if I raise a customer credit note I can't see there is anywhere to allocate it against the project.ThanksPaula

Can I remove the "Total" columns from "Budget to Actual by Account and Customer: Job" report. I'm running the report for only one customer so "total" column is redundant.

I am unable to log into the Self Employed app either with an android device or an apple device. error message says i am not connected to the internet, however i can log onto quickbooks self employed with either device, just not the app.

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Hello, i am setting up a company file for a party rental business.  I purchased 2019 QuickBooks Pro for the desktop. Customers/AR is all done.  I do have an issue on the AP side of entries.  I need to add the start up expenses, which I would think would be fixed assets that would depreciate over the next few years.  Party tents have been purchased, but multiples of the same sizes, i.e.:  2 each of 10 x 20 tents, 10 x 30 tents, etc.  I created a fixed asset main account of tents, then a sub account fixed asset of each size.  I also created a fixed asset item list for each specific size.  When I went to create a purchase order for the initial purchase of 2 10 x 20 party tents, and 3 10 x 30 party tents, the qty field in the purchase order prepopulates to only quantity 1.  I have found no where to adjust this quantity.  Why is this?  Why can’t I enter the quantity purchased as they truly are fixed asset?Carol Thomas

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Remove icon is not clickable to remove an accountant.

Hello everyone, I am using QB Desktop Pro 2018 UK. Our company is dealing with food products that have expiry dates. I need to reduce my stock on a few items due to expiration and I need to show that the cost of those expired items is reducing my profit for the year. I did the adjustment as shown in the upper half of the attached file.  My questions are:Tab “Adjustment Type” should be Quantity or Quantity & Value?Tab “Adjustment Account” should be Stock or something else? With this adjustment as shown in the file, the items’ quantity is indeed being reduced but under the Stock Account and the Cost of Goods there isn’t any value reduction (see the bottome half of the attached file). Is there anything else I should do? What am I doing wrong? Thank you all in advanceEva

We are looking at migrating to QB Online to QB Desktop but I'm struggling to understand a few things....We are a product based company with about 5000 SKU's in our inventory.  Moving forward we will be using a third party app which links to QBO to manage our stock, but I need to know if our existing stock and historical transactions will be migrated over to QBO? I signed up for a trial, but couldn't import my file as it is too large.  I don't seem to have the option of condensing it down (we use Premier Accountant Desktop version) Can anyone help with this query?