Other Questions

went into settings to get invoice from payment history and it is saying there is a problem and to retry. This is the second day of retrying

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The only app I can find is Quickbooks Small Business but it doesn't allow me to log in

So I received a payment of £80 which £40 is income and £40 is a mistake. I split this into two £40 payments using the split option and tried to link one payment to an outstanding invoice which came up with an error, would not let me link it. I then undone the split back to one payment, and tried to link the invoice of £40 to the one £80 payment. This linked two separate £40 payments to the exact same invoice which still showed as unpaid. I then deleted the invoice and the payments are still showing as linked on my transaction list and when I press to view the invoice I get an error message.

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I have produced 2 invoices on different occasions and chose 20% VAT rate but the VAT amount shows as £0. Why is this happening? Anyone else experiencing this?

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Hello We decided to integrate QuickBooks Online with BI system for making revenue and cost analysis process more simple. Through Tableau driver got connected to database of QB. Unfortunatelly I'm lost, especially that I'm not a tech person, I'm just end-user of QB. Nonetheless I found tables which I'm interested in but looks that sth is missing:1) Booking accounts include journal entries (and those I can find in 'journal entries' table) and invoices which I can find in 'Invoice' table. The problem is that i can't see and key in the 'invoice' table which would tell how to match those invoices to booking accounts2) On user level we numbered booking accounts, but after getting to database I can't see any column which would specify this number. Table 'Account' is missing this information (it gives only name of the account) whereas 'Journal entries' table has only one column where number and name of the booking account is joined in one cell. There is of course a column with id of accou

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I am new to Quickbooks and I am trying to add a clients subcontractor, in the supplier section under expenses.  Every video I watch shows when adding a new supplier, there is a box to tick that says "is a subcontractor".  This will then reveal the section to fill in their CIS information, however I don't have this box.  Any ideas why? I have enabled CIS in settings, but not added the CIS info as the client operates as a company.  

Hello,We have recently noticed that the "Class" option in an invoice is not saving. Instead it is coming up "(object Promise)"  instead of Trade or Private for example.I am pretty sure it is saving to the correct class with regards to reports just not on the invoice.Can you help us to sort this out so our classes are saving correctly on our invoices. I have attached a screen shot of an example. Many thanksDebbie 

Invoices are marked as sent, email addresses are correct but customer doesn’t receive them please help

There is no where to add suppliers, only customers. Where do I find this?

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There is also no way to contact support, without either of those. And .. support isn't available for 2.5 days... Hardly a business product.

is there a catogary to allow for a loan and repayments

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I have about 5 months of trips not being tracked. Any advice please?

Amongst the frustrations of the app, the ability to see historical transactions is one of them. Surely it can't be too much to ask to be able to open a customer and find out everything you have invoiced them for? Instead we are allowed to see a token few transactions - regardless of "resetting the data".

Where are the codes needed in order to install quickbooks 2021 UK version?

How do I make a company admin a primary admin? There is no option to do this?