Other Questions

When adding a new user to let them track time only , the email is not sending

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why has it changed its rubbish

Hi Guys, Don't seem to find much on this but QuickBooks Self-Employed sent me an email last month (November 2024) saying the App will no longer be available to re-download but WILL still be supported. Seems a strange move as I find the app very useful and was one of the reasons I use this service. Can anyone from Quickbooks/Intuit or anyone seen anything online about why they're doing this. Is it making way for a new app or something? Slightly annoyed as this is a service I and indeed we all pay for and feels like we're losing a feature.

I cannot figure out how to mark my invoices as paid.

the buttons are "keep rates" and "apply price rules". I don't have a price rules beta option in settings (searching for help suggested this). I've tried on chrome and safari, both up to date. I can't edit the invoice when the pop up is there and I can't make it go away.

It also mentions I can add a note to customers instead, however this option doesn't appear

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One of our suppliers has just married and changed her name but struggling to find where to amend a supplier details. I can delete and recreate a new supplier but then all historic data will be lost.....help?

I still use Quickbooks Pro 2013 desktop version.....it just works for me. I recently installed it on a new laptop and I need to enter a validation code and customer number. I have chatted and phoned support and they were vague about supplying it. Is this still something that can be supplied as if not how can I access my accounts?

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We submit our payroll data online to HMRC each month. This tie we received Error: , fatal: 1046 - Authentication Failure. The supplied user credentials failed validation for the requested service. | Gateway Any ideas on what went wrong?

When my employees log in, all works fine but when they go to log time, it won't let them, telling them the worker has been deleted and to select someone else. I have three track time only users and this is happening to all three. Only happening today. As a company admin, I can enter time on their behalf so it is something wrong with the Track Time only users. Please help with suggestions to rectify.

A client has paid me twice for the same invoice. I need to issue a credit note for the second payment. How do I do this?

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When I try to cancel my subscription I get this following error message: Error code: PLT-2000, type: VALIDATION_ERROR. There is also no chat or phone function available.

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I am a QBSE customer. I have had lots of difficulties using the service on my iPad and my pixel 6 a phone.

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I send regular emails to this customer with no issues. Its just this one email