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QuickBooks Q&A
Other Questions

Other Questions

5,899 Topics
15,096 Replies

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5899 Topics

can I run an ageing receivables summary based on the invoice dates not the due dates

No text available

1 year ago

london.account

Other Questions

Hi , I am using qb online, while importing the sales receipt, there is no payment method field available. Could you help me how to import payment method field . THANKS

No text available

1 year ago

creationoutdoors

Other Questions

How do I delete EPS files from around 5 months ago. Whenever I try to click on 'File outside of Quickbooks' the software hangs and an error appears for several hours

I've now filed the data using HMRC Basic Tools software, so just need to delete these old EPS files. There is no option to just delete them, and clicking on the 'File outside of Quickbooks' just makes the software hang, and when refreshing it shows an error saying 'Please try again' for several hours. I repeat the process and the same thing happens.

1 year ago

bozzotum

Other Questions

Hi Wrong information can you please close my account. Thanks

Business name

1 year ago

Burtonservices92

Other Questions

Hi, I have used QuickBooks for the past year and it works fine from my Mobile APP, but i cannot see any of the stored transactions when i log into the Web-Browser?

Could someone help please?

1 year ago

maejoinery

Other Questions

Voided invoice by mistake which has subsequently changed another invoice to payment pending ( this has already been paid )

No text available

1 year ago

oates-and-flour

Other Questions

I’ve customised my invoice to include/save my payment information, however this customisation only appears when on the website, not when I’m on the app? How do I do this?

No text available

1 year ago

wendysantos

Other Questions

Why does the QTY on an invoice change format when looked at in print preview (eg QTY 4.5 changes to 4.50)? How do I stop it doing that?

No text available

1 year ago

davesmeaton1

Other Questions

How do I remove a customer from my customer list

No text available

1 year ago

Stu O

Other Questions

I want a call back. Why does nobody in qb work Sundays?

Call back needed

1 year ago

Stu O

Other Questions

Cannot logon to be on laptop. Just get 4 spinning dots.Final staw. If this is not fixed I'm off to xero

Cannot log on

1 year ago

adammcdougall97

Other Questions

Connected my bank account and then am immediately asked to keep reconnecting it. Can’t see transactions or any details.

I have went through the steps to connect my bank account. It all goes smoothly until the very last step where you click ‘Save’ at the end. The button doesn’t seem to work and I am stuck on that screen. I then get an email to say my bank account has been connected and it shows I have a connected bank account on my QuickBooks dashboard. But, if I tap on it in QuickBooks it gets me to connect the account again. This process repeats over and over. I can’t record any of my invoices as paid, so would love to get this sorted.

1 year ago

ajijoinery

Other Questions

I cannot login on my desktop?

No text available

1 year ago

bass2fin

Other Questions

I’m having trouble editing customer details

Edit customer information

1 year ago

ccclint83

Other Questions

Doesn't let me type in description box

No text available

1 year ago

joe268

Other Questions

How do you get logo to display on estimates and invoices?

I have uploaded my logo but on previewing some test documents my logo doesn’t display

1 year ago

gary-vickery

Other Questions

Can I print a delivery note from the web app on my phone?

No text available

1 year ago

GaryMarsNew Member

Other Questions

QB Self Employed Handling Ebay transactions

I signed for up SE a short while ago but didn't realised that it didn't include the ebay intergration app. I've never had to do a self assesment before as this is my first year but I'm quite unsure what needs to be recorded in QB. I can see no easy way for QBSE to import all the Ebay data, so all I've done at the moment is record the payments from Ebay, which of course is after all fees, postage etc. So from a self assessment point of view, what are HNRC interested in, do they need to see the full details of each ebay transaction or are they only interested in what Ebay actuall pay me after fees etc?

1 year ago

bryan66

Other Questions

i need to amend a vat return

i need to edit the vat return . how do i do this

1 year ago

willstevensgardens

Other Questions

Invoices are not working in the app. When I use desktop my logo, payment details and default settings are all there, but when I create an invoice in app they are blank

No text available

Various Payroll issues

1 year ago

elizaveta111

Other Questions

in Bank Transaction window Action feature is not working (not showing view or match)

Any idea how to fix it? QB is unable to help - suggesting clearing cache or change browser - nothing helps 😞

Is anyone else finding the app not working? Even after restarting, it consistently says “This’ll just take a few seconds”.Quickbooks you need to sort your tech out - So out of date, it’s 2025 and your customers deserve better!!