Other Questions

I’ve recently connected my business bank account to my quick books account & all my transactions have appeared which I have then organised into categories. My question is, do I then have to upload all of my receipts and invoices to match each transaction? I really don’t see the point in adding my receipts if it’s all uploaded electronically via my bank account but want to double check with this one.  

We are a Small charity with 4 shops - will go to EPOS shortly and also animal shelter manager software.If the sales are recorded through these sources, can I upload to QB via CSV or automatic rather than at present manually typing in everything? Thanks

How to make payments from QBO (download BAC file and upload to the bank, say, HSBC)?

HiI currently have 7 employees on a weekly payroll.  5 of them I am fine with as it pulls through to the bank transactions; however 2 of them are paid with cash. Is there anyone out there that can either talk me through how I record this, or point me in the right direction for a tutorial.  When I search in help all I get is paying a supplier in cash, which I'm fine with Unfortunately our accountants do not have a member of staff that can help with payroll issues Thank you in advance for your helpTeresa

Why is the chat function not available

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QuickBooks Online

I reconcile my bank account on QuickBooks Desktop each month so that it matches the business bank statements however my accountant contacted me today to say my the trial balance don’t match the bank statement.  How is this possible, when the reconciliation is matched to my bank account monthly. How do I find where the difference is and what caused it?

today we are unable to switch between companies, we are having to sign out and sign back in to change the company we are working on. Has anyone managed to resolve this issue?  It's taking up valuable time and is quite frustrating

In Settings, under Profile there was an option to switch company. It disappeared today?

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I no longer have the option to switch between companies in the drop down list after clicking on the gear. Has this happened to others and is there a way to resolve it?

It just says 'try again'. Works on desktop version

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Hello,I have many projects ('jobs') per customer but each one generally only has one invoice. When I create customer statements the transactions are listed alphabetically by job name rather than chronologically by invoice date. With all the invoice number and due date information lumped in as one line it makes it a very confusing document to read sometimes if it runs to several pages.Please can I at least have a way of listing transactions by invoice date? Ideally I'd like to have 'Due Date', 'Job Description' and 'Invoice Number' all as separate columns so that I can sort on what I like. Will this be possible?Thanks,Angus

Seems the little pixies in the dev team have been playing games again. 'Fixing' something that wasn't broken. Now we have less information and downgraded quality of data at monthly intervals instead of daily. Also we now don't have a rolling 12 months with missing two month historical.Where do Intuit get their requests from on how to change the product as we've gone from Intuit saying they were going to remove the Planner to now make a complete hash of it. We've gone from being told, out of the blue, that it was being removed, now we have this complete mess of a 'feature'I've sent in my feedback, for what it's worth. 

I have a supplier and I have a large number of bills from this supplier each month.  Some of these bills are paid in full and some are partially paid over a number of instalments.  By practice, I make one payment a month.  When I make the payment, I identify the bills I want to pay and the amount I want to pay against each Bill - either to clear the bill or make a partial payment.That's all fine and the payment transaction screen shows the total original amount of the bill and the amount that I am payingMy issue is the Bills and Payments report which shows the paid amount and underneath the bills that payment was applied to.   However, the amount shown for the bill is the original invoice amount, not the amount paid off the bill.  So for example I have a payment of 20,000 but the Bill amounts - which are showing the original Bill amount, not the amount applied - could total 150,000Under any accounting basis, I would expect the Bill amounts shown to total t

Is anyone else getting error message:  "Error loading transaction" in QBO Plus?  Myself and my colleague have been getting this randomly on selecting various transactions for about a week now.  We have been on to Support to no avail.  Cleared cookies, cache etc, went incognito, different browsers, different PCs to no avail.

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Contact a human

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I get this error everytime (With no explanation why...)  whe nI try to save CIS suffered

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Again I just lost a couple of hours work.Please - Quickbooks - make this a thing.I know it was my mistake for not keep clicking save every so often but....

I want to buy Simple Start but before I do, I want to make sure that I can file for a Private limited company. We are not VAT registered and the turnover < 15K / Year. From what I can see I should be able to file with HMRC and Companies House using Pro Tax. Questions:Is Pro Tax included with my plan?Is it free?Can I submit online with HMRC and Companies House?I saw that we're able to file to Companies House and HMRC via Work Papers and Pro Tax. Is that assumption correct?Miscellaneous: Can more that one person log into the company accounts?Thanks in advance for any help