Other Questions

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We want to change the fiscal year end date to be 1.31.24 instead of 12.31.23. Please help

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Hi I’m trying to contact a live agent & I’ve followed the prompts with no success. Can anyone please point me in the right direction thanks. I’ve followed the contact us link however it just takes me to the community page

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Seems the old issue has raised its ugly head again. I’ve now had multiply reports of invoices and purchase orders not being received. I suspected they wasn’t as I’m not receiving my CC’d copy to my server either.Anyone else reporting the same?

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I have ported this across from old PC using Laplink. However when I use QB it throws a Crash Com Error. I am tempted to reinstall from the PC but wonder what I will lose in updates

Employee started Dec, part paid that month below AE level, first proper pay was January but not enrolled, put into postponement. Now gone to do payroll and its telling me the employee can be postponed again? So I go into the system to postpone and keep getting the above error, even when QB's has only got eligible dates available to choose.

Have just started, and left navigation is blank.Any suggestions?

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Can I get a CSV file for payments to upload to the bank to pay, currently have to manually enter into the bank and mistakes can be made too easily.  (is there a place in QB to put supplier Bank details- I have found one place but for account no but that's all. Also when I pay at the moment, how can I easily send remittance, I have tried before on one only, but it marks as paid then when money comes out the bank I don't know how to allocate that part. - again this seems to be a one by one, not a bulk payment. Thanks

How do I add a tool expensive invoice. 

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What is the recommended plan for a small non-profit organisation (charity) in UK?

I'm trying to have a tidy up of Quickbooks and would like to make an old Product/Service inactive, but it's the very first one I used to set up Quickbooks in the first place, so when I try to make inactive, I end up with "Error This needs to be active because it's the default product or service for sales." Is there a way to change the default to another one?

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Hi, I have received messages saying I need to reconnect to my Lloyds Bank accounts, but when I try to update the existing connection, I it says that 'Something unexpected happened and we can't connect to Lloyds Bank. Try again in a few hours (572)' I was able to reconnect via the message above the existing connection, but that just created new connection and duplicated the accounts, leaving me with 3 months worth of unreviewed transactions and duplicated tax estimations etc... So I have deleted these as I shouldn't have to go back through old transactions. Don't want to delete the old connection as seen people say on here that when they do, they lose all receipts/transactions etc associated with that connection. Seen a few others with this issue and it seems to be something you need to resolve as its just not good enough... No bank connection for 3 days now! Alex

QuickBooks mileage tracking is not tracking again!!

I have a problem with my last audit adjustments - On Save the Journal Entry, indicates the error "when you use debtors, you must choose a customer in the name field". It suggests on Quickbooks help that you use the name drop down to identify which ones shall be indicated, however there is no indication given, my journal entry has 98 transactions in it, and it is refusing to save.

How can I update my card payment method if this keeps coming up. Old card been cancelled due to fraudulent use

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Hello! I have QB 2020 Desktop Pro. I am new to progress invoicing and inventory tracking. I do not understand how to properly track my inventory if a customer is paying off a bill in partial payments. For example, if I have quantity 1 of a product and I invoice the customer for $.20, the inventory quantity goes from 1 to .8 since they are only paying for 20% of the item. However, I still need to account for qty. 1 of the item being sold, and not .8. This is very annoying, but hoping someone can help me. I am trying to automate my processes, not make them more manual.  Lastly, if I do have to manually update my inventory instead of have the system do it, how to I make sure both the system and I are not updating it at the same time. For example, if I am manually updating inventory I do not want the invoices to impact the inventory quantities at all. 

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