Other Questions

This used to be on my bills, now they are gone. I have the setting marked in my setting to show line item table on expenses and bills.Can you please let me know how I have hidden this? I can't even enter bills because I am not going to list the same item multiple times.

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Bank transactions

How do I add a customer's new address without it changing all previous invoices when they were at their previous address?If it cannot be done, the why can't it?Thanks in advance.

Hello, I came on here yesterday to ask some advice and have spent a lot of time today speaking to MoveMyBooks and QBO helpline.  Through those conversations, we have identified that there is a problem with my QB file and it seems difficult to migrate successfully.  The error messages that keep coming up are that the version I have is not a QB UK version.  I believed it was simply because the currency is all £ when I pull reports.  When I looked at a "Write my check" option though, I noticed that although the currency says "£" the words say "Dollars" (as below).    I presume that this is the root of some of the issues.  Is there any way that anyone can think of prepping my data to be able to transfer?  I have tried the QB Tool Hub which hasn't 'fixed' the data sufficiently, and although my desktop QB connects directly to QBO and says that it has imported the data, nothing then materialises.   Any help would be much ap

What is the end of life/end of support date for QB Pro 2022 desktop? I can only find information regarding QB 2020

This has been happening for a while now. Everything seems to be running OK, but I'm concerned that tax codes may not be updating.

Hello, I have just purchased a subscription to QB online as we need to submit VAT returns from now on.  I am currently using a copy of QB Pro 2016.  I spoke to a customer help advisor yesterday who advised me to download a trial version of the newest release and then transfer it over.  When I tried to restore my QB Pro 2016 file though, that won't work on the newest desktop version.   Does anyone have any advice on how to get to the final destination with this please? Thanks,. Cat 

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I have a query about my account but it seems to be impossible to actually speak to someone. How do I make contact?

Hi,Hope someone can help please.I've recently set up the Ebay Connector app as I'm about to have to register for VAT & it should make that whole process a lot easier. The problem I have is that QBO is counting the sales receipts pulled via the app, & also the daily payments received from Ebay, as total sales thereby double counting the sales.I have set up an Ebay Managed Payments bank account into which Ebay Sales, Fees & Deposits go, which I was led to believe was correct having watched The Quickbooks Chap on YouTube do the same process.What am I doing wrong?!!Many thanks

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I have waited patiently. I have clicked update. I have re-authorised the connection. I have fully disconnected and then re-linked the account.  (The Co-operative Bank Business Banking.)I cannot wait indefinitely and am now seriously considering my accountant's advice, which is to switch to Xero, as this isn't the first time I've been left high and dry by QuickBooks.

Hi Is there a way we can automatically close sales estimates after a set expiry date? We currently have lots of open estimates that are now out of date and it would help if they closed automatically when they expire rather than us having to go through periodically and close them manually. Thank you

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Hello, we thank you for your great effort and we wish you the best always, but there are suggestions that I hope to take seriously:1- Support for the Arabic language (very important) You have great popularity in the Middle East, but the obstacle is not supporting the Arabic language2- Add the option to send via WhatsApp3- There is a separate screen for the cost center showing revenues, expenses and all movements4- Support for VAT5- There is a separate screen for notes payable and notes receivable (taking into account that the date of addition is different from the due date)6- There is a screen to request a price offer from the supplierThank you again for your great effort and I hope they will take the previous comments into consideration

Hi, I've been using Quikbooks for over 2 years now, mostly on my Android tablet. It's made life a lot easier, but lately I've noticed that it doesn't seem to be logging in my income from the small business I use it for, even though my business bank account is linked to it?  Has anyone else had this issue? What's the best way to fix it?  Simon 

Still not received our recommend a friend vouchers.  When do we get them

I have to re login to Quickbooks?

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Is anyone else having the problem whereby the UTR number is input on the suppliers ledger (going via the edit button to input) but it is not showing up when you view the supplier ledger from the main page of theirs? 

Could anyone suggest the correct way to ask a customer for money on account? I don't want to invoice it straightaway and when we do invoice the costumer, obviously I would need to show their credits being allocated against the invoice Thank you 🙂

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