Other Questions

I thought I was doing well with being forced to use the new terrible shortcuts and payout while using Safari.But alas, the update has been forced onto the browser.The ability to add shortcuts could be a really hand time saving system, however. The person who thought this through must have had a lobotomy as have the shortcuts are pretty much visible under the animated menu anyway. Oh, and who’s idea was it to add more eye sickening animations, very 2010 and very much ditched by all modern web site designers. On top of this we now have new report layouts, can you spot what is missing in the new version. Honestly this is not rocket science is it. My 6 year old granddaughter spotted it in 5 seconds. So now I have to hit 'switch the classic view' every time I wish to look back on dates older than 12 months. Intuit you are a JOKE. Can you please engage with US THE CUSTOMERS and allow us to properly send feedback instead of the STUPID FEEDBACK SYSTEM YOU CURRENTLY HAVE. But, I

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I had to amend the NI contribution for an employee who reached state pension age in Month 3 and I had processed Month 4. I tried to correct by unlocking the payroll for months 3 and 4and changing the NI category from A to C. However, I received error message 7865. So how do I correct this?

Hello, We have recently moved to Quickbooks online after using the desktop version for years.  We have found out that all the attachments from the desktop version do not migrate across, so this means we still need read only access to the old data within the desktop version for at least a year for audit and reference purposes.We have now been told that access to the desktop version will be turned off within 7 days, and support don't seem to be very helpful.Has anyone else had this problem? We just need read only access, as we are now paying for Quickbooks online - surely we don't still need to pay for the desktop version just to access the documents that don't transfer to online. How do we get continued access to this data?Any help will be appreciated.

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Hi. Please can you help. I usually claim Employment Allowance for each year, but missed the tax year 06/04/2021 to 05/04/2022. Please can you tell me how I can claim this retrospectively? I believe HMRC need it sent via  a submission through payroll called an Employment Payment Summary (EPS) but I can't see how I can do this for a previous year. Many Thanks.

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We have a line/class in QBs for an income we receive each month, the clients pay us and we credit this line. They are not down as a customer it’s 13 properties that pay us a service charge. I need to create invoices for cleaning / maintenance etc and then pay the invoices using this credit. how would I pay off an invoice this way?

Unable to Open Invoices, drafts or view any sent invoices. I mainly use my IPhone for sending invoices.Cleared Cache no successIt has been unresolved for several weeks. Extremely FRUSTRATED !!!

I can’t seem to find a way to talk to a human to assist me, the window goes grey once I do this batch action and I then have to log in again. I use edge, is there something I am doing that could prevent QuickBooks from sending just this one remittance advice? As all other suppliers receive theirs no problem

tried different cards

One of our customers have said that they have received a number of payment reminders for an invoice they owe us but the payment request is coming from another company?!

Where will I find my UTR on quickbooks. I need to check it is correct.

Does anyone know how I can restrict access to the Business Overview dashboard for 'standard users'? The permissions are very crude in QuickBooks - All or nothing I do not want employees to see all my company financial information on the dashboard but they need to have access to sales & purchasing as standard users. I cannot see a way of restricting access and visibility at a more granular level. The dashboard shows sensitive information that I do not want my staff to see but it seems I cannot restrict access to it for standard users. Any ideas?

I have a Subcontractor Sole Trader who I use and he was liable for CIS he has now changed from Sole trader to a company and has new UTR number. Do I just change the UTR number to the new one he has been given by HMRC on his record and change him to a company subcontractor? I have been trying to verify him on HMRC in the subcontractor section but it is not accepting him. The UTR is correct and I am adding his new company name details as a new subcontractor. He is still on the HMRC list a subcontractor with his previous UTR and that was verified by HMRC

My connection to Santander recently started showing an error message and was told to disconnect and create the connection again. However, I disconnected it and tried to connect it again but now getting a message when trying to select Santandar bank from the dropdown: You need to upgrade to essentials or above to connect a bank with a different currency. I don't understand as it is a UK bank and I have been connected to it for the last few years on the same basic plan.

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Dear QuickBooks We have now migrated two years of our accounts to QBO. This process has been a nightmare because of the limitations of QBO compared to QBD and has taken us several months of work.  But that is another post for another day. The question I have for today is as follows:-We have tested accessing our historic data in the read own portal.  This has masses of limitations mainly because you can only export data to a CSV file.If we try using the portal to access our data from over two years ago and find the limitations too time consuming, can we then decide to export seven years to a second QBO file, post 30 June 2023?  Or does this need to be done this month?

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We have converted to QB online and its bought over loads of old transactions which I need to sort.I raised journals on desktop as we started a new company and needed to set up opening balances for customers and suppliers.  When we received payments or paid bills I then applied them to the journals.  The problem now is that QB online has these journals and payments as uncleared and they are appearing on statements etc.I have sorted the customers as I can go into receive payments and clear them that way but am having trouble doing the same with the suppliers.  On desktop you could go into pay bills and sort but online it won't let me do it that way. Does anyone know please? Thank you in advance.

So i have been using Quickbooks for 3 years. I bought a van last year which had vat on it but could not claim the VAT back for it as i was not VAT registered. I have just registered for VAT as of the 1st of April 2019. As it was within 3 years I can now claim the VAT on this item even though it was prior to the business being registered for VAT as of 1st April 2019. I cannot see anyway on Quickbooks of adding this invoice into the vat return as, as of this moment it shows only things from the 1st of April 2019 (as it should) and no buttons, options or anyway of editing the return EXCEPT on the submit screen BUT this is figures only and does not then show this on the record properly. Quickbooks themselves do not seem to have a clue either. Surely this is something everyone does when they first register for VAT so I do not see why this is so complicated/not achievable

SIMPLE QUESTIONHOW TO DOWNLOAD BUDGETS?

When using On-line QuickBooks, I have a reason to use a custom field. Nice but I have no control where the field is displayed on the invoice page.Seems to me that online invoice formatting is at version 101 where as desktop offered and had done a far more mature solution for invoice layout.

This whole thing is turining into an absolute nightmare! Is this some kind of scam ?  You literally force me to have to end using some functional software for some watery, flakey half arsed version of something that was working fine! and to top it off 90% of my data is not being transfered over!  You want to charge me £900.00 for my historical data to be carried over after paying for it monthly ???  what the hell was I paying for in the 1st place ?  Estimates, purchase orders, inventory, nothing that I was paying you for is being transfered over!  WHERE IS THE FUNCTIONALITY ON THE QBO THAT WAS ON DESKTOP VERSION? Custom fields for products and services that were on the Desktop Version where are they ??  Ive been using this software for oinly a day and found half of its is missing.  Just not unusable in this state, now I have to find alternatives at even MORE costs!!   What on earth is going on, just a few basic fields, with the mos

When printing Balance Sheet and Profit and Loss in QBO there is no provision to exclude accounts with 0.00 balances. Hmm Reports are extended with useless content.