Other Questions

Hi, I am using QBs Desktop 2018 for some of my clients. After 30/06/2023 I will be in a position to finalized the Accounting Records of 2022 before switching to the online version?

Just moved to Essentials online (from Desktop Pro 2016).  Are you able to add or insert page numbers onto Invoices, Estimates etc ?

I have an invoice which needs to be written off as bad debt and another which needs the amount on the invoice adjusted down. I am being told that because I am using the flat rate scheme once the VAT return has been filed then these invoices cannot be changed. This leads to a situation where these invoices will always show as unpaid and overdue and partially paid. This therefore makes my figures in quickbooks wrong and shows I am owed more money than I actually am. I am being told nothing can be done to resolve this and therefore my quickbooks account will always be wrong. So despite being able to resolve this with HMRC directly quickbooks can do nothing about it. I can't believe that this is the case as I am sure at some point or other most businesses will need to write off an invoice or adjust it regardless of which type f accounting 

In a recent Quickbook webinar organised by our accountant agency and Quickbooks, we were told that the Cash Flow Planner (Beta) is available to all online users and IOS users. I saw 'Cash Flow' listed in the left land panel on the web version on the trainer's screen, and the Cash Flow button in shortcuts in his IOS, when clicked, there is the chart that shows prediction to future months.However I couldn't find the menu entrance nor the chart with a prediction on cash flow in our web versoin and on IOS. The trainer said we should speak to our accountant for access, but our accountant said we should check with Quickbooks. Could anyone please help and advise what we need to do? Thanks

Hi due to changing tax reporting changes in 2024 I need to change my year end to 31 March 2024 instead of 30 April as my accountant has said this is the easiest way to report having your year end in line with the new reporting dates. I presume QB is aware of these changes so what I need to know is can I change my year end so my current year with be 11 months but also so all the reports will still work if I pick last financial year etc. Thank you

Is it possible to view a sent invoice with the body text?

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Good afternoon,When I go to the receive payment screen, it is not loading the email address and instead has a previous person's email address which comes up a a default. I have followed previous suggestions about clearing the cashe and browsers for Intuit but without success. It means I have to re-type the email address each time I receive a payment. Do you perhaps have any other suggestions? Thank you.

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My husband sometimes pays bills by adding up to an even number eg. The business phone bill is 78.42 and he will pay 80.00. How do I record the extra since it cannot be used towards his business since it's more than his phone bill?

How do I modify the font size and retire bold?At this time, it is not possible to modify the font size and retire bold. We recommend importing your own custom template to allow more flexibility with invoice designs. Clicking the link brings up an error: Not Found. Redirecting to https://quickbooks.intuit.com/learn-support/

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New QBO user - and came on to the community to read postings and learn - but it's driving me MAD - read posting, then click the back arrow and it goes back to page 1 rather than the previous page that I was on, for example can be reading an entry on page 20 - finish reading it, click back and it goes back to page 1 rather than page 20 (or even 19)! Thanks in advance.

When I opened Profit and loss report as of 2022, I realized that there is an account that is deleted showing up in the report. This shows up in profit and lossThis is the summary transaction of the account This shows up in balance sheet report I just want to know why it still shows up even though its been deleted and is there a way to not make it show up in reports?

I can't find any reference to mileage expenses any where on the app. Anyone had a similar experience?

I have found this happening at traffic lights. Why hasn't it been fixed yet?

We have QB Desktop Pro 2022 and since the last QB update, I cannot edit invoices in outlook. Outlook freezes and eventually crashes. Once the invoice is emailed from QB, the outlook message pops up just fine. You can send the invoice and pre-written message just fine. The moment you try to add a new recipient, change the subject line, or do anything with the body, the pane freezes and does not come back on. I have gone through the old solutions from 2022 and 2020 but these do not fix it. 

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I sold my business a while ago, but still use QB Desktop for my personal accounts and bank statement reconciliation etc. I do not need payroll, VAT, tax or legislation updates, merely to keep track of my spending and assets. Will the Desktop version still work, just no longer receive updates, or will users be locked out? 

Hello UsersIs there anywhere we can register/join in etc to be alerted when updates take place on QB.  It's only by chance that I find I switch on programme and see something new and useful has been added to the programme that was not there before!Thanks 

Why has my settings changed and why do I have to subscribe

When I try to Export from QBD 2020 I get the below error message. I have seen other people report this, but I can't seem to find anything that makes it work. I have updated to the latest version of QBD 2020. Can anyone please help?thanksMark

How do I speak to someone at quick books?

Why does this mean? An application error has occurred while processing your request : -955

Hi,I've not been able to use the app for 6 days now, I've reinstalled it twice but still get the failed to connect to server message. I haven't altered anything so it doesn't make any sense?