A new update just rolled out for QuickBooks mobile. After each and every item that you input, it requires a waiting period where it has to sync to the cloud. How to fix?

I understand how inconvenient constant delays can be, especially with a new update in your QuickBooks Online (QBO) Mobile app, jfennema. I want to make sure this issue is resolved promptly for you.

For most general issues with the QBO Mobile app, clearing the app's cache can help resolve them. By clearing the cache, you can remove historical data and access QuickBooks with a clean state.

Here’s how to clear app data:

For iOS Devices:

1. Go to Settings and then tap General.
2. Click iPhone Storage and locate the QBO App.
3. Select Offload App.

This process frees up storage space without deleting your app’s data and documents.

For Android Devices:

1. Go to Settings, then tap Apps.
2. Select the QBO App and then locate Storage.
3. Then select Clear Data.

If the issue persists, try uninstalling and reinstalling the QBO mobile app. To make sure you reinstall the correct version of the app, use the following links:

• Android Devices: https://play.google.com/store/apps/details?id=com.intuit.quickbooks
• iOS Devices: https://apps.apple.com/ca/app/quickbooks-business-accounting/id584606479

And if the problem still continues, you can log in again to your QBO account using a supported web browser with the same username and password. This will allow you to manage your business until the mobile app problem is resolved.

Please let us know in the comments section if you have any other questions or concerns about QuickBooks. Feel free to return to this forum anytime. We’re always here to help!