can you turn payroll off then turn back on when needed again?

Yes, your client can unsubscribe from QuickBooks Online Payroll (QBOP) and re-subscribe in the future when they re-hire employees, @BIA. However, it’s important to note that access to payroll data will remain available only until one year after cancellation.

While canceling the subscription does not delete payroll data, your client will lose certain functionality, such as the ability to create or recreate tax forms. To ensure all necessary documents are available for future reference, it’s recommended to save a copy of all tax forms, payroll reports, and relevant payroll documents before canceling. These can be printed or downloaded directly from QuickBooks Online.

You can visit these articles for more details on how to cancel the subscription, and how to print or download the payroll reports:

• Cancel your QuickBooks Payroll subscription
• Run payroll reports

Feel free to let us know if you have additional questions. The Community space is available 24/7.