Close business steps

Hi ginotpetrocco1,

I'm saddened to hear that your business is closing.  I wish you all the best for your future endeavours.  I would be glad to assist you with closing your QuickBooks Online account, to prevent future billing!

Please be advised that you will continue to have read-only access to your company data, for one year from the date of cancellation.  It's in your best interest to export your data and keep your information on file, should you need it in the future.  Please refer to this guide, to learn how to download your data from QuickBooks Online.  When you're ready, here's how to cancel your QuickBooks account;

1. Sign into the Intuit Account Manager

2. Select Products & billing, then select your Company name. This will take you to your subscription page.

3. Find the product you wish to cancel, then select Cancel

4. You’ll see a multiple choice survey. Once you’ve filled it out, select Continue to cancel.

5. A page will appear that shows the last day you'll be able to use your subscription. 

6. Select Continue 

7. You’ll see a pop-up confirming your subscription is cancelled

8. Hit Got it.

Feel free to reach back out, if you have other questions.  We would be happy to help!