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samrokinc
July 9, 2020
Question

Hello, When I print Packing Slip. It does not give me item number. It prints only Qty & Description. I need to know how to print packin slip with item # also.

  • July 9, 2020
  • 2 replies
  • 4 views
No text available

    2 replies

    AddieC
    AddieC
    Level 5
    July 9, 2020

    Hi there, 

     

    Running your business with QuickBooks Online means that you're going to have tons of great convenience tools at your fingertips whenever you need them. Packing slips are used when shipping goods to your customers, and it contains important information such as the quantity and items included on the invoice. If you'd like the packing slip to also contain your item number, I'll explain how to do that. 

     

    While the packing slip can't be customized in and of itself, there's a great way to ensure your item number is included on the slip for shipping. When creating your invoice, enter the item number into the Description field. This will ensure the number is displayed on your packing slip. Once you've entered that, you can create your packing slip by following these steps: 

    1. From the left menu, select Sales then choose Customers.
    2. Select the customer's name to display a list of their transactions.
    3. From the Transaction List tab, select the box next to each invoice or sales receipt for which you want to print a Packing Slip.
    4. Select the Batch actions drop-down, then choose Print packing slip.
    5. The print preview screen will open so you can select printing options, preview, and print.

    That's all there is to it. I hope this workaround helps you meet your goal. If you'd like to leave any official feedback about the packing slip feature for our product engineers, click the Gear icon > Feedback. We're always looking for new ways to improve QuickBooks Online. 


    Have a wonderful day.

    S
    stacey37
    August 4, 2020

    How do you email the packing slip?  And I'll be shocked if your answer isn't "you can't"

    AddieC
    AddieC
    Level 5
    August 4, 2020

    Hi stacey37. Thanks for joining the discussion here in the Community!

     

    Packing slips are an essential asset for many businesses. The system has designed the Packing Slip option as a print-out that can be added to shipments. At this time, there isn't a direct method you can use to email your packing slip directly from QuickBooks Online. Don't worry, there's a great workaround you can use if some of your customers request an electronic copy.

     

    When you click "Print Packing Slip", QBO will open a new tab where you can preview your slip before printing. In the upper right-hand corner, you'll see an option to download the document in order to save it to your computer. You can then add this as an attachment to an email outside the QuickBooks environment, via your email provider. 


    I know this isn't exactly what you were looking for in terms of a solution, but I'm confident this will help you reach your ultimate goal. In the meantime, I'd also suggest submitting feedback about this to our product engineers. You can do that by clicking the Gear icon > Feedback. 


    Take care.

    H
    Hazel2019
    November 15, 2023

    Mine does not print the item number either. A very important part of the packing list. And still not fixed 3 years later.

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