Sometimes it's necessary to make changes to a pay cheque and I'd be happy to assist with that.
QuickBooks is a great program which offers a powerful payroll feature that helps streamline your business. Normally, you can edit a pay cheque if:
It's the employee's most recently submitted pay cheque.
It hasn't been paid to the employee yet.
If this pay cheque is manually created, then you can delete and recreate it. If this is a Direct Deposit pay cheque, then you can void it.
However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the correction.
For more detailed guidelines, I'm attaching some great resources that you can check:
If there's anything else you need help with, please leave a comment below or feel free to contact our support team.
Phone and Chat: ClickContact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET
I hope this response finds you well.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.