How do I disconnect a client profile from QB business network?

Hi, Linda.

By disconnecting the client from the Business Network, you regain control over the address and other contact details in your records, allowing you to display the correct information on invoices. The only way to disconnect the client is to make them inactive.

Here's how:

1. Log in to your QuickBooks Online account. 
2. On the left navigation, click on Sales and select Customers.
3. Search for the client whose profile you want to disconnect and click the client’s name to open their details.
4. Click on the drop down button beside Edit and select Make inactive.
5. Confirm your choice. Select Yes, make it inactive. This will stop QuickBooks from syncing the client’s information automatically.

Feel free to leave any additional questions in the comments if there's anything else you need further assistance with.