Being able to provide your feedback on both the product and experience you've had is something we make sure to provide to all our customers. I'd be happy to help go over how to do this.
Currently there is no email that you can file a complaint through. If you wish to make a complaint you can do so by phone or chat by using one of the following methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
If you have any questions let us know and we'd be happy to help.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.