Allow me to lend you a hand with changing the numbers showing on your cheques. I’ll be happy to walk you through the process of making sure you're able to enter/print custom cheque numbers.
QBO will automatically place transaction numbers unless you turn on the Custom Transaction numbers feature and manually entered one in. The option allows you to assign one cheque number and the rest of the sequence follows.
You can verify if the feature is enabled in the Account and Settings page. Here’s how:
1. Go to the Gear icon and select Account and Settings.
2. Choose Sales in the left navigation pane.
3. Pick the pencil icon in the Sales form content section.
4. Check the box next to Custom transaction numbers.
5. Hit Save and then Done.
Now, you can create a check and manually enter the transaction number. Here’s how:
1. Click on the Plus (+) icon and select Cheque.
2. Choose a payee.
3. Enter the number in the Check no. field.
4. In the Account details section, fill in the necessary fields.
5. Once done, click on Save and close.
The steps above should get your cheque numbers back in order. For more info on how to print cheques, check out this helpful article: How to print cheques. Let me know if you have questions.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.