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October 2, 2019
Question

I cannot get the logo to save. can anyone help with this?

  • October 2, 2019
  • 1 reply
  • 2 views
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1 reply

AddieC
Level 5
October 2, 2019

Hi there, 

 

Your company logo is a great way to reflect your branding to your customers. I want to make sure you can upload a logo successfully and have it save in the system.

 

We've had this question come up in the Community before, and my colleague, WassimO, provided some fantastic troubleshooting steps. Take a look at the steps he's provided here: Can't save logo.

 

Here's some further information regarding common issues regarding logos in QuickBooks Online: Add, customize, or remove logos on sales forms.

 

I hope these articles help you get back on the right track. If you're still running into issues saving your logo, please feel free to let me know in the comments below. 

 

Have a great day.