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April 24, 2023
Question

I cant find the automatic mileage option anymore? I recently updated my app, is that why?

  • April 24, 2023
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
April 24, 2023

Hi handsacres5,

 

Welcome to Community!  Tracking your business miles in the QuickBooks Online mobile app is a valuable way to automatically record your work related trips.  Due to the update you've mentioned, I recommend this helpful guide to assist you with mileage tracking issues and how to fix them.  If the issue persists please contact us, so we can look into the issue in more depth from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have other questions, feel free to reach out again.  We'd be happy to help!