I received a notification that an invoice was paid. Where are my funds?

Let's clarify the status of your invoice payment, Vina. I've outlined some steps to help you check when your funds will be deposited into your bank account.

In QuickBooks Online (QBO) payments, your first deposits take 5 business days after your initial payment. This delay is due to the setup of your merchant account. Once everything is set up, your credit card payments will generally be deposited within 2 business days.

To get an update on funds from your paid invoices in QBO, follow these steps:

1. Sign in to your QBO account.
2. Launch the Digital Assistant or hit the Help icon.
3. Search for payment status using prompts like:

• Check Payments status
• Show payment from [payor name] for [payment amount]
• Where is my money?
• Show payments in the amount of [enter dollar amount]
• Show payments from [payor name]

QuickBooks Online will display a list of recent invoices matching your criteria. Select and expand the invoice to view its status.

For more detailed information on tracking your invoice payments, refer to this article: Find out when QuickBooks Payments deposits customer payments.

Furthermore, I want to ensure you have quick access to helpful information in case your funds are on hold: Why are my funds on hold?

To further optimize your financial management and customer communication, I'll share these valuable resources on personalizing your invoices and sending customer statements. These tools will help you create tailored invoices that reflect your brand's identity and ensure timely communication with your clients:

• Customize invoices, estimates, and sales receipts
• Create and send customer statements

I'm always ready to back you up if you need further assistance with invoice payments or other features. I'll keep this thread open for your future reference.