Other Questions

I have 20 transactions that need to be reviewed for my connected credit. But they are two transaction that have 10 duplicates each. I already matched both transaction once. So that means there was 11 entries for each transactions. How can I fix this?

Deleted last year's pre-LTD invoices data by batch and accidentally wiped all this years invoices.... help?

I keep receiving this error. I have contacted support several times and receive no solution!

When I click 'find match' there is no match. And when I add it duplicates the charge in the chart of accounts

Is there a way for the user to select the Excel format of the attachments that are emailed in a scheduled / memorized report?  Currently it seems the only options are Excel or not.  When selecting Excel the file delivered is in *.XLS format which is a problem for me.  I need the file to be in either *.CSV or *.XLSX format in order to work with an automatic data refresh program that is integrated with Microsoft Power BI. When manually exporting memorized reports to Excel Quickbooks Online uses *.XLSX... why don't the scheduled emails use the same (modern) format?  Can we please add this functionality?  A simple dropdown in the Scheduling setup would do this trick (ie. select file type:  XLSX, XLS, CSV, HTML, PDF, etc.) Thanks!Scott

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I can sign in on the computer no problem. it is just on my apple cell phone that I am wondering if someone can assist.

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A Jewellry store has inventory, and buys small Jewelry boxes to put rings, necklaces etc in to for the client. These are given away with the purchase. They do not put a cost on the boxes, but wish to keep an inventory count of when it is recieved and given away. Is there a way to recieve the boxes and reduce the amount without creating an invoice or receipt as the cost is expensed but not included in the sale. Hope this make senses

Hi I am looking for the .igf file format do you have that information available like the .iif file specification. thanks

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I need to get also the item inventory entity that we reach from the quickbook desktop version. But i m not able to find trough api of QB online

Hi I would like to know how does QBO online verifies Sin number when you are setting up new employee in payroll.If, I put a wrong digit in a Sin number QBO will not accept that. Which is a great benefit for the users. QBO support team member told me  - when you are setting up a new employee and entering SIN ,QBO instantly check with CRA data base and thus verifies Social Insurance number for you. Is it right ? If this is the case means I do not have to reverify SIN numbers before I mail out T4'S slip.Can anyone please verify this information and reassure me.  Thanks Farzana     

615675Good Morning, I need to be able to setup bank feeds from a large Canadian Bank.I currently have 2021 Desktop Enterprise (Canadian Version) , but it's a trial version. Will I be able to setup and run bank feeds on this trial version? Thank you,

Hey folks,  We were QuickBooks Première users for years in my business (2002-2012).  Now that I am semi-retired and just running a small proprietorship, I signed up for QB online.  However, I constantly seem to be fighting with strange issues....including what looks like data loss and inconsistent reporting.  (eg:  My quarterly filing is due for PST and GST - the PST filing works fine, but GST only shows data for this current calendar year!!  - R. 

Good day,i changed my QB 22 to multicurrency and have bills in EURO (home currency dollar), before multicurrency when changing a buying price i would get a pop up if wanted to change a buying/selling price. (recalculated by hand). With the mulicurrency i dont get this popup and it wont update and save the buying price thank you for any help pharmastore

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we are a small engine shop with a dealership from an equipment supplier (Toro).  As part of our deal with them they provide us with a financing arrangement wherein they provide equipment that is financed by them and so we can pay them back interest free for a period of time.  I have created this account as a credit card account in QBO which has worked for the most part however, when there is warranty work they provide us a credit for the parts and labour, and we need to invoice the work done so that the labour is accounted for in our P & L reporting.  If I define this account as a bank instead of a credit card I could use a payment method to have the dealer 'pay' for the invoice and they by account for the effort as well as update the account with the credit provided by the supplier.  But I'm not sure if there are other repercussion of making it a bank account rather than a credit card account!?!  Does anyone else out there deal with supplier financing acco

HST PE in QuickBooks Online is showing 14%.  Did you make it inactive and create a new tax code to show 15%?I am new to QuickBooks.Thank you!

Good afternoonWe are using Quick books enterprise... we are gearing up to do year end inventory... I cannot seem to get a report to print all the serial numbers for a product.  In some cases we have many serial numbers.  I need to be able to verify each unique serial number a total count is not good enough.  Hopefully someone has a solution for this.  Thank you

I want to print an invoice from Intuit in my self serve but it says there are no products associated with this account. How do I link my subscription to my account?

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I can not add pc Mastercard but field needs to be filled! How do i around it