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I deal in repairs to many items. They are often the same model with different serial numbers. I have been using the model as the item and the serial number as the sub-item so as to differentiate the job and track costs on that particular repair item.However when I do up the invoice I see "item:sub-item" (which is fine) but when I print preview, or print only the sub-item appears.Is there anyway to get the item AND the sub-item to appear on the printed invoice.  

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I have a client who used credit card points as a way to make a payment against the credit card. What is the best way to enter that transaction?  

Hi,I'm a real estate investor with a few doors.  In Ontario, we hold the last months of rent in trust until the tenants move out at which point it will be used to pay the rent.  We also need to "pay" interest on that money.  I'm just not sure I'm doing this properly. Here's my setup. I have a bank account set up for the property.  This account tracks and actual bank account.  I have multiple sub-accounts to track different things: 123 Main StreetMain AccountLast Months deposit Unit 1Last Months deposit Unit2Contingency FundVacancy fund I set up my property as a customer and my tenant as "sub" customers.I set up an "Other Current Liabilities" account named "Last Month Deposits" with sub-accounts.  Last Month Deposit (in trust)123 Main St Unit 1123 Main St Unit 2 I created a sales receipt for the deposit from the Tenant.  I deposited the money into the "123 Maint St: Last Months deposit Unit 1"  bank account.  &nb

I need to limit the access of our project managers to only their projects.  Currently, if I turn on a permission for jobs, there is no way to stop a project manager from viewing a project they are not affiliated with. (Set user permissions for contractor/jobs to full or view) I have set the PM (employee) as the 'sales rep', but that doesn't really have any effect other than for reporting purposes.  I can't tie a log in to an employee, which would be the first part of setting up access to their jobs. If this cannot be set then I don't believe I can grant any access to the PMs as they would have access to information they should not have. I was of the understanding that QB Ent for Contracto

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Can someone explain to me how the calculation is determined for Tax Summary (QuickTax Self-Employed) under the "Net Income or loss from business this year"? One would think that it's Total Business Income minus Total Expense. Thanks, JG

Currently on QB SE trial and unable to download the mobile app on Samsung S9. It shows the device is compatible but the Install button is greyd out (see attached). Please advise.

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My credit card balance (1234) is $2,996.32, but in Quickbooks it is -$2,573.00My checking balance (5678) is $4,123.42, but in Quickbooks it is -$7,658.12When I try to Reconcile, I am told there is a discrepancy because there are 5 transactions (one each month from Jan through May) totaling $3,417.52 (reflecting the monthly charges on my credit card which were paid by my checking) that were deleted after being reconciled. But when I go to the Reviewed under my Credit Card, those amounts are there as “Added to: CC-Credit: Checking (5678).” And when I go to Reviewed under my Checking, those amounts are there as “Matched: CC-Credit (1234).” And when I go to Chart of Accounts for both Credit Card and Checking, those transactions are listed under the ”Payment” column and have green boxes and a ”C” under the check-mark column.  I understand I need to restore the deleted transactions, but I am not sure if I should do this in the credit card or checking account. Also, I’m not sure if

We have a bill from our vendor for items that do not belong to our inventory count. How should we enter them on QBO?

Yesterday i was entering bills and clicking on the pay bill button to pay it. Today the button wont work. Any ideal why?

Is there a way to refresh QuickBooks after one user adds or changes a supplier, customer, or product for other users to see the addition/change instead of logging out and back in?  

Hello,  It used to be possible, when reclassifying transactions, to filter by employee name. It would be the same as entering "Customer/supplier" name. Why is that option no longer available? Many thanks in advance,Svetlana

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I am wondering if in the latest updates for 2019 and 2020, data files can no longer be stored on removable jump drives.  I have 2 laptops that I use (one at work and one at home) so I have been using a jump drive for the data as it makes it easy with the two laptops however, since loading the 2019 update and the 2020 version, I can no longer use the jump drive.... the program hangs up.

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What happened to the Expand/Collapse arrows in QB2019.  Recently upgraded from earlier desktop version and they don't show in reports.