Hello, PiyushHunter. The reason your computer reports that 2024 is already installed is that QuickBooks Desktop uses shared version and installer components. QuickBooks does not support mixing regional versions directly on the same Windows installation, which is why the installer treats the newer version as already present.

You may consider using a virtual machine or a web hosting service to create a separate environment for one regional version, while keeping the other region on the host Windows system.

I’ll keep this thread open in case you have any updates or need anything else.

P

PiyushHunterAuthor

Hi,

Virtual and web hosting is no an option.

We already has setup file server and remote desktop server.

All my user log in to remote desktop server to access both QB.

File server also running both region database server.

It seems QB is forcing user to user online version.

We should be able to user both region on same computer regardless of verison.

G

GianSeth_A1

QuickBooks Team

Hi PiyushHunter, you can consider having an IT professional check the setup or perform a custom installation to ensure the system recognizes the two versions separately. They can help choose distinct folders for the USA and Canada versions.

I'll leave this thread open in case you have any updates or need further assistance.

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