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December 1, 2025
Question

Integrating QBO with Concur but QBO Customer isn't exporting as ERP data, only Accounts, Vendors/Employees, and Class. What do I need to change about my QBO Customer field to get it to export?

  • December 1, 2025
  • 1 reply
  • 1 view

Can anyone help?

 

1 reply

QuickBooks Team
December 1, 2025

Hello there, jdk2. 

You can check whether the QBO Customer field is included in the export configuration and mapped to the corresponding field. Any export-related adjustments must be addressed through their system, as Concur manages the data transfer settings.

If there are problem with the mapping, I recommend reaching out to their support team for assistance. They can determine whether additional adjustments are needed, address integration limitations, or suggest customizations required to successfully export customer data.
 
Reply here if you have any other questions or concerns. We're here to address them as quickly as possible.