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M
mary53
New Member
May 21, 2026
Question

monthly payment for quick books

  • May 21, 2026
  • 1 reply
  • 19 views

two weeks ago, maybe more i changed my credit card for my monthly payment for quick books pro desktop, for my payroll account etc.

This morning I got a notice saying that my payment did not go through, however,  they are trying to use an old card that was on the account.  Which is not even showing on my payments and billing anymore

    1 reply

    M
    mary53Author
    New Member
    May 21, 2026

    Plus, the amount has gone up 50.00 since last month

     

    E
    Ethel_AQuickBooks Team
    QuickBooks Team
    May 21, 2026

    If the billing information update was successful, the new card should be showing on your account, and the system shouldn't try to charge the old one. To ensure everything proceeds smoothly, please double-check that the new card details are accurate and that sufficient funds are available for the payment.

     

    The $50 increase last month is due to a standard price update from Intuit for QuickBooks Desktop and Payroll subscriptions.

     

    Don't hesitate to comment below if you require additional assistance with updating your billing account details in QuickBooks Desktop.

    M
    mary53Author
    New Member
    May 21, 2026

    Yes, the billing update was successful.  I checked and all is right.

    The old card was removed, so not sure why it is being used.

    There are sufficient funds on the card to pay

    That is a huge increase.   Why did we not get a notice that it was being increased?

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