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March 3, 2026
Question

My company suddenly has no Canadian Sales Tax setup - does anyone know if there has been an update that broke this?

  • March 3, 2026
  • 1 reply
  • 0 views

I am suddenly being prompted to setup sales tax and that seems to crash as well. Did someone break quickbooks again?

1 reply

QuickBooks Team
March 4, 2026

Hi dgs13011,

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.