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March 3, 2026
Question

Our Sales Tax coinfig disappeared for a period of time this morning. It suddenly appeared again. It was like it was unconfigured, and was not available for Bill entry

  • March 3, 2026
  • 1 reply
  • 1 view

This included Salers Tax Reports - Salte Tax code config, and entry of Invoices and Bills. It was like it glitched out. This happened in 3 Canadian QBO companies

1 reply

QuickBooks Team
March 4, 2026

Hi @EchoSeismic
 

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.  
 

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.  
 

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.