Printed but didn’t post sales tax filing

Hi there. Let's ensure your QuickBooks Online records align with your CRA filing.

In QuickBooks Online, we can manually record the sales tax filing and payment to reflect the CRA-filed amounts and adjust for any changes after the original filing.

Here's how:

1. Go to Sales Tax in the left navigation menu.
2. In the Sales Tax dashboard, identify the tax period that corresponds to the one already filed with the CRA.
3. Next to the tax period, click Record Payment.
4. Fill out the payment details based on what was submitted to the CRA.
5. Once all payment details are entered, click Save to finalize.

If transactions were edited in QBO after the customer completed the CRA filing, this can result in mismatched totals between the filed return and QBO data.

Here's how to resolve:

1. Run a Tax Detail Report.
2. Select the tax period corresponding to the CRA filing.
3. Review the breakdown of taxable sales, purchase ITCs, and tax applied.

If there are mismatches due to new transactions being added or edited, you can modify those transactions as necessary to align them with CRA filing totals.

Please ensure you document any adjustments or mismatches clearly for audit or compliance purposes.

I’ll ensure this conversation remains open for any future updates and discussions.