Pro Tax Personal Tax import slips from CRA (AutoFilled my return feature) does not work for some individuals

Hi there, 

Thanks for taking the time to connect with us here in the Community. It's essential you get the help you need and I'll be happy to steer you towards the right path. Based on what you've described, I highly recommend reaching out to the ProTax support team so they can share the info you need in order to move forward with your work. 

Otherwise, I'll be one message away in case you need anything else.