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John1234567
July 14, 2025
Question

Quickbooks 2019 Desktop Pro takes forever to load

  • July 14, 2025
  • 1 reply
  • 1 view

I've seen several articles that suggest that I need to condense my customer file. That's fair, as I have never done that and it may be the root cause of it taking forever to load. But when I click on File > Utilities there is no menu option for Condense, unlike the explanations I read everywhere.

 

Is there another way to condense the file? Or is there something else I should try? It takes nearly 10 minutes to start now.

1 reply

JenoP
JenoPQuickBooks Team
QuickBooks Team
July 14, 2025

The Condense Data utility is exclusively accessible in the United States edition of QuickBooks Desktop, John1234567. 

 

This is why you're unable to see it in your company file since you're using the Canadian version.

 

Please note that QuickBooks 2019  is no longer supported since 2022. Once a version is discontinued, some important functions may start to work less effectively over time. Aside from that, the software's performance decreases as the size of the company file increases.

 

There are other steps aside from condensing data that can improve the software's performance. This includes increasing your computer's RAM, manually deleting lists, and creating new company files.

 

Let me share these articles for additional details:

 

 

You can always tap on us if you have follow-up questions or new inquiries.

J
John1234567Author
July 15, 2025

I'm not interested in buying another release of Quickbooks. Functionally, the 2019 version does everything that I use. And from what I have read elsewhere, some people have upgraded and the performance issue has not improved.

 

Also, I have lots of ram and hard drive, and the performance problem even occurs right after I have rebooted. So I'm pretty sure that it is related to the fact that the data files are expanding over time. A condense utility would be very useful, but I guess Canadians aren't allowed to have that.

 

Once it finally starts up, the performance is fine. So what exactly can I do to fix the startup issue?

SIAB
SIAB
Level 2
July 15, 2025

@John1234567 

The condense feature is only available in US Desktop version. You can purchase a 3rd party service to condense your file. You can contact @Fiat Lux - ASIA directly by email for details.

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