t4 box 26 is showing CPP earning but Box 28 is marked at CPP Exempt.

Hi there Nana17,

Thanks for reaching out about your year-end forms. QuickBooks Desktop Payroll is a great tool able to assist you in paying your employees for the hours they worked for your company. I can point you in the right direction for assistance with the CPP incorrectly showing on the T4 Form.

For help with CPP showing as both calculated and exempt on the same T4, I recommend reaching out to the QuickBooks Desktop Payroll support team. They'll be able to assist in helping you make the employee's information is set up properly, as well as view the forms in question with you to assist in having the right balance of CPP showing in box 26. You can reach them using the methods outlined in the QuickBooks Desktop software support policies.

If you have any other questions, feel free to reach out here.