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February 20, 2020
Question

There is no mileage tracking button on this app version or on the previous version ? Any feedback?

  • February 20, 2020
  • 1 reply
  • 1 view
No text available

1 reply

AddieC
Level 5
February 20, 2020

Hi there, 

 

I know how important it is to be able to track your mileage in the mobile app for QuickBooks Online. Tracking mileage is the best way to stay on top of your bookkeeping while on the road. I'd be happy to explain what may be happening. 


Our engineers have been made aware of an ongoing issue with the Mileage tab in certain iOS devices. Customers have noticed that the tab still appears in the browser version of the software, but isn't showing up in the mobile app. If you're using an Apple device, please reach out to our tech support team so we can add you to the list of affected users. 


If you're using an Android device and this is occurring for you as well, please reach out and let an agent know. It's important for our engineers to track the status of this issue. 

Cheers.