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April 16, 2026
Question

Via the app an estimate is not getting send. Web version says Undeliverable (Pending)

  • April 16, 2026
  • 1 reply
  • 5 views

Creating an estimate via mobile app does not send the estimate eventually. However the message says it did. Web browser says there is an issue, please verify your email information and try again. Email is correct and when I hit send button it goes through.. updated the app, but no result..

1 reply

QuickBooks Team
April 16, 2026
Hi, Alex. Thank you for completing those troubleshooting steps, including checking the web browser. Updating the app is a good first step in fixing this issue, as it refreshes your data and keeps you in line with the latest security improvements.
 
Since the issue persists, I recommend contacting our Live Support Team. They will investigate why you are unable to send estimates.
 
In the meantime, you can still send your sales form through the web browser to keep things moving.
 
If you have other questions, feel free to reply below. We're here to help.