We've turned off email notifications but we still get notified of hours worked. How can we turn this off?

You can turn off your notifications in both the Company Settings and Profile menus in QuickBooks Time, @joalarva. This will ensure you won't get notified any longer. Let me show you how to do this.

To begin with, you are still receiving email notifications about work hours, possibly because the notifications are not disabled in the Company Settings or Profile menu. Let's ensure you turn them off in both sections to stop receiving these notifications.

Here's how:

Company Settings
 

1. Navigate to the Company settings.
2. Select Notifications.
3. Make sure to uncheck the following:

Profile menu

1. Navigate to Profile.
2. Select Notifications.
3. Make sure to uncheck the following:

If you still receive an email after you turn these off, you can try clearing your browser cache or accessing QuickBooks Time (QB Time) from a different browser, as browser cache can sometimes cause issues.
 
If the problem persists, I highly suggest contacting our Live Support Expert to assist you further with this. They are equipped with the right tools to resolve this matter.

Let me know in the comments below if you have follow-up questions about notifications in your QB Time. We're always here to lend you a hand whenever you need it.