Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
April 24, 2026
Question

Why can’t I view photos of my expense receipts in the iPhone ap? Is this being repaired or is this a permanent change?

  • April 24, 2026
  • 1 reply
  • 2 views
No text available

1 reply

QuickBooks Team
April 25, 2026

This isn't a permanent change, Francois. Normally, you can view photos of your expense receipts immediately after they are uploaded to QuickBooks. To resolve this unusual behaviour, please contact our Live Support team directly. To do this, you can go to Help > Search > Contact Us.

 

From there, you will have to describe your issue and choose between Chat or Callback. Our team will review your account in real time for any irregularities and work with you to resolve the root cause of this issue.

 

In the meantime, you can still manage your receipts by signing into your QBO account using any supported web browser.

 

Feel free to ping me if you have any more questions.