Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A
Payroll and STP

Payroll and STP

1,337 Topics
1,840 Replies

All Topics
Questions
Conversations
Ideas

1337 Topics

I need to change and employees leave from carers leave to annual leave that was taken in October and lodged as carers leave but should have been annual leave

No text available

5 years ago

piker11

Payroll and STP

I am finding old/conflicting info regarding the easiest way to give my employees an end-of-year bonus with a standard plan online Payroll.

No text available

5 years ago

karina8

Payroll and STP

I have tried to add new payrun. However, it did not open. The message says : " Please wait while pay run calculations are completed"

I need to delete this payrun and recreate it again. How do I do it

5 years ago

kylie_burns87

Payroll and STP

How do I adjust super in payruns?

No text available

5 years ago

jock-j

Payroll and STP

My Banking goes into an endless circling and no information is displayed. Any ideas?

No text available

5 years ago

tim39

Payroll and STP

The default date in the Single Time Activity form is the last date used rather than the current date stated in the help. How can I make it the current date?

No text available

5 years ago

usersgharibianau

Payroll and STP

Hi, I've made a mistake on the bank feed authorisation form and would like to edit the form. please advise how can edit the form?

No text available

5 years ago

KT5869

Payroll and STP

How and where do I add in a meal allowance in my weekly payroll

No text available

5 years ago

meltonswimmingcl

Payroll and STP

How do I process a termination when the employee has not given notice.

No text available

5 years ago

lorraine13

Payroll and STP

We are unable to Lodge the Pay event with the ATO as it is showing that there are no employees when we go to lodge.

No text available

5 years ago

m-he

Payroll and STP

Hi I noticed that when I use 'annual leave taken' to pay an employee's leave hours, the hours taken was not deducted from accrued hours, how do I set it up?

No text available

5 years ago

sortedcom

Payroll and STP

I just done a Payrun and the email Payslips are opening with a privacy security warning and recommending to close it. No payslips can be opened by employees right now??

No text available

5 years ago

daman1

Payroll and STP

Whenever I try to lodge payslips of employees with ATO it shows error. Also received email from ATO regarding not receiving STP payroll reports.

No text available

5 years ago

mannsmaz

Payroll and STP

So im guessing that QB still have done nothing to fix the logo issues that have been ongoing now for far too long?????

No text available

5 years ago

sandwyn1

Payroll and STP

How to add PAYG company tax onto my BAS

No text available

5 years ago

aabookkeeping123

Payroll and STP

How do i allocate staff to new client files?

No text available

5 years ago

mandmeventproduc

Payroll and STP

How do I prepare my BAS from QB

No text available

5 years ago

robert-sloan

Payroll and STP

The BAS calculation is adding in "changed" detail from previous quarters which is wrong, but I cannot fix it before lodging. How do I do this?

No text available

5 years ago

dianne-sugg

Payroll and STP

Why is payroll posting journal incrementing from previous general journal ie Jul-Sep20 Csh Exp was created today when the payroll is posted it uses Jul-Sep21 csh exp.

No text available

5 years ago

userhayleyshambrooke

Payroll and STP

How do you unlodge a bas if the help centre is closed

No text available

5 years ago

cbts1

Payroll and STP

Can i make a copy of a file to try out something without it affecting the real file?

No text available

5 years ago

marco13

Payroll and STP

Can we add paylips for an employee from the beginning of this financial year 1/7/2020 which i need to back date weekly ?

No text available

5 years ago

StepanianK

Payroll and STP

Can't activate direct deposit for payroll!

Hello, I've just activated my payroll and entered all the necessary information but I can't activate direct deposit to pay my employees. Every time I go to activate direct deposit it retrieves new payroll updates and tell me you've retrieved the latest update. And every time I try open payroll set up it wants me to download new updates and then nothing happens. So I can't access payroll set up either. What's going on?? ThanksKathy Stepanian

5 years ago

usermartinsachs

Payroll and STP

After finalizing a pay run with 2 employees the pay event does not show any employees and therefore can not be submitted with the ATO. What do I need to change or add?

No text available

5 years ago

Ruth611

Payroll and STP

Relodge a suceesful stp payrun for tier 1 and tier 2 notification

How do you enable a relodgement to only notify of tier 1 and tier 2 payment.  Original lodgement to ATO was sucessful . 

5 years ago

Show more activity